Client's top concerns in mug procurement!

Top concerns from the client's mugs procurement

Table of Contents

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1. What is the MOQ?

We know that the need qty is not certain. Our minimum order quantity for custom mugs varies depending on the complexity of the design and customization options. Please reach out to our team for specific inquiries regarding minimum order quantities.

2. Are your products lead-free?

Yes. Our products are lead-free and food-safe.

3. Can I customize my mug order?

Absolutely! We offer customization options for our mugs, including personalized designs, logos, and text. Contact our team to discuss your specific customization needs.

4. What is the types of the mug do you have?

We have porcelain mug, stoneware mug, bonechina mug, sublimation mug, travel mug.

5. Are you a direct factory?

Yes, we are the direct factory located in Zibo, welcome to visit our factory anytime.

6. Can you accept bulk order?

Yes, our capacity is 50000 pcs per day, two factories to provide stable and promote supply.

7. Are your mugs dishwasher and microwave safe?

Yes, the majority of our mugs are dishwasher and microwave safe.

8. Do you offer wholesale pricing for bulk orders?

Yes, we offer competitive wholesale pricing for bulk orders. Whether you’re a retailer, corporate client, or event planner, we can accommodate your wholesale needs. Contact us for more information on wholesale pricing and terms.

9. What if my mug arrives damaged or defective?

Your satisfaction is our top priority. In the rare event that your mug arrives damaged or defective, please contact our customer service team immediately. We will gladly replace or refund your order as per our return policy.

10. Do you ship internationally?

Yes, we ship our mugs internationally to many countries around the world. Shipping rates and delivery times may vary depending on your location. Please contact us for more information on international shipping options.

11. How can I get in touch with your customer service team?

You can reach our friendly customer service team via email at [insert email address] or by phone at [insert phone number]. We’re here to assist you with any questions or concerns you may have regarding our products or services.

Client’s top concerns in mug procurement!