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Frequently ask questions.
We know that the need qty is not certain. Our minimum order quantity for custom mugs varies depending on the complexity of the design and customization options.
Yes. Our products are lead-free and food-safe.
Absolutely! We offer customization options for our mugs, including personalized designs, logos, and text. Contact our team to discuss your specific customization needs.
We have porcelain mug, stoneware mug, bonechina mug, sublimation mug, travel mug.
Yes, the majority of our mugs are dishwasher and microwave safe.
Yes, our capacity is 50000 pcs per day, two factories to provide stable and promote supply. Contact us to discuss your bulk order needs such as logos, colors, styles etc. We ensure top-quality manufacturing.
Yes, we offer competitive wholesale pricing for bulk orders. Whether you're a retailer, corporate client, or event planner, we can accommodate your wholesale needs. Contact us for more information on wholesale pricing and terms.
Your satisfaction is our top priority. In the rare event that your mug arrives damaged or defective, please contact our customer service team immediately. We will gladly replace or refund your order as per our return policy.
Yes, we ship our mugs internationally to many countries around the world. Shipping rates and delivery times may vary depending on your location. Please contact us for more information on international shipping options.
You can reach our friendly customer service team via email at [insert email address] or by phone at [insert phone number]. We're here to assist you with any questions or concerns you may have regarding our products or services.
Bulk Order Collaboration
- Customization & Branding
- Cost-Effectiveness
- Dedicated Support
- Scalability
- Customization: Customize your mugs with logos, colors, and messages with us.
- Quotation & Approval: Confirm details, and the pre-production sample. Get quotation within 24 hours.
- Production & Quality: QC ensure the quality during whole production process, sending inspection report.
- Fast delivery: usually 3 weeks
Ready-Made Products Collaboration
- Time & Cost Savings
- Versatility & Quality Assurance
- Explore Selection: Browse our diverse ready-made mug designs.Select designs that match your brand or audience.
- Customization: Add your logo or colors.
- Fast Delivery: Sending by DHL, FEDEX etc. Logistic for fast delivery.
Assemble Items As Gift Set
- Customization & Convenience
- Versatility & Professional Presentation
- Choose Items: Select from our collection of items such as coasters, notebooks, pens, and more.
- Customization: Personalize each item with your logo or message.
- Assembly: Our team expertly assembles items into stylish gift sets or baskets.
- Quality: Every set would undergoes thorough quality control checks.
- Delivery: Flexible options for timely delivery to single or multiple locations.
Why Choose Us
We hope that our mugs will enhance the happiness of users all over the world.
Low MOQ
Our adaptable MOQ policy enables you to order the quantity that best suits your needs, whether large or small. No more constraints – just the freedom to order what you require
Short leadtime
With our streamlined processes, you can count on receiving your custom mugs promptly, allowing you to meet your deadlines and delight your customers.
Professional Craftsmanship
With 20 years experience, our skilled teams guarantee precision and quality in every mug, ensuring superior quality and attention to detail in every piece.
Customization Capability
We can adjust different shapes, pattern, color, size, printing, packaging, combine gift box etc., elevate your brand with our state-of-the-art customization capabilities. From intricate designs to tailored specifications, we empower you to create mugs that captivate your audience and leave a lasting impression.
Customer Service
Our friendly and knowledgeable team is here to assist you every step by providing full online service for you from design, open mould, sampling, mass production, packaging, QC, timely delivery, and after sales.
Economical
As a chinese direct factory, our efficient manufacturing processes and strategic sourcing allow us to provide you with top-notch mugs at affordable prices.
